You'll be talking to a classmate.
A small team of Woxsen students. No call centre, no bots. You'll be texting an actual classmate. If something goes wrong, the person fixing it is a student who takes this same bus.
Fastest way to reach us. A student on the team replies.
+91 94415 83932
Contact us on WhatsAppCall
For anything urgent on trip day: missed boarding, delays, lost items.
+91 94415 83932
Refunds, receipts, and anything that needs a paper trail.
Being confirmed for the pilot
When we're around
Roughly 8 AM – 11 PM. We're students, so late nights happen.
On trip days, someone from the team is reachable through the whole journey, from reporting time until the bus reaches the drop point.
Common situations
I'm running late for boarding
Call immediately. If we can hold briefly we will, but the bus leaves on time for everyone else on board.
I need to cancel or change my seat
Message us with your booking reference. Pilot cancellation terms are still being finalised. We'll tell you exactly what applies to your booking.
The bus hasn't arrived
Call. Someone from the team is reachable during every trip and will tell you what's actually happening.
I left something on the bus
Message us the same day with your booking reference and a description.
My payment went through but I got no ticket
Email us with the payment reference. We'll trace it and either issue the ticket or return the money.
Want to help run DLT?
We're students building this in our own time. If you want to help with operations, support or the tech, tell us.
Read the FAQ first